Privacy Policy
How we collect, use, and protect your personal data
Introduction
MENORAH (SIRET: 342 424 603 00013) is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website zencronus.com.
By using our website, you consent to the data practices described in this policy.
Data Controller
Data Collected
We collect the following types of personal data:
Identity Information
First name, last name
Contact Information
Email address, phone number
Delivery Address
Street address, city, postal code, country
Payment Information
Processed securely by our payment provider (we do not store card details)
Purpose of Data Collection
Your personal data is collected and processed for the following purposes:
- Processing and delivering your orders
- Communicating about your order status
- Providing customer support
- Complying with legal and regulatory obligations
- Improving our services and website
Legal Basis
The processing of your personal data is based on:
- Contract performance: Processing necessary to fulfill your order
- Legal obligation: Compliance with applicable laws (invoicing, accounting)
- Legitimate interest: Fraud prevention and website security
Data Retention Period
Your personal data is retained for the following periods:
Customer Data
3 years from last purchase
Transaction Records
10 years (legal requirement)
Data Sharing
Your personal data may be shared with:
- DHL: For order delivery
- Payment service provider: For secure payment processing
- OVH: Website hosting
We do not sell or rent your personal data to third parties for marketing purposes.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of Access
Obtain information about the data we hold about you
Right of Rectification
Correct inaccurate or incomplete data
Right of Erasure
Request deletion of your personal data
Right of Portability
Receive your data in a structured format
Right to Object
Object to processing of your personal data
To exercise these rights, contact us at: [email protected]
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies: Required for website functionality (shopping cart, checkout)
- Analytics cookies: Help us understand how visitors use our site
You can manage cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL/TLS encryption for data transmission
- Secure hosting with OVH
- Limited access to personal data on a need-to-know basis
Contact Us
For any questions regarding this privacy policy or to exercise your rights, please contact us:
You also have the right to lodge a complaint with the French data protection authority (CNIL): www.cnil.fr